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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
HelloI've just changed my internet service provider to Hyperoptic from BT and can't get the Sure Signal to work at all. The power light stays constant, the other two lights flash on and off for a bit but go dead within the hour. I've tried waiting, u...
On Fri I took the leap away from the iPhone and went to the Samsung Note 3 and to begin with I loved the phone but OMG the reception is awful. I am sitting with 'emergency calls only' while my husband (on his iPhone) is nearly on full bars. We also h...
Hi I have a SureSignal v3, which has been working for a number of months - however, today there is no power light (or any other lights). Can you advise how to return it for replacement or repair? My sure signal s/n is 40131541035. I'm unable to call ...
Have een using the V3 Sure signal for a few months now, but suddenly its only showing a Red light , where as before all lights were on.I have tried all the options, such as unplugging cable, unplugging the V3, re starting, but its still only showing ...
I bought a econd hand sure signal box from ebay, i have been told It has been fully de-registered by the old user. But everytime i put the serial number and my details in and go to click the 'Add users' button to add my number it comes up with an err...
I have been using my sure signal for a couple of years now but it has just stopped giving me signal. The red light is still on. I have tried resetting and the 2 white lights flashed for a bit but now just red light on again and still no signal.Model ...
I've just upgraded my phone to iPhone 5s and my sure signal is not picking it up. Obviously I have a new nano sim. ..I called yesterday and tech support resynched the sure signal, changed the owner to another user and back to me and advised me to wai...
Hi there Since Monday I've had lights 1,2 and 4 on my VSS (version 1) but no phone signal. As per other users on this forum I have tried the reset (button down until lights on, unplug and replug, finger still on buttons until all lights cycle) withou...
We have just upgraded the office to BT Inifinity 2 and are now in the situation where our Sure Signal is not working. Tech support have thrown all sorts of suggestions at us including getting BT to change their protocol to from PPoA to PPoE which is ...
Hello V'f. Frm Monday 20 Jan. my S.Sigv3 given intermittent service. It has now been 'off' for 24 hours.During this time the indications have been:- Power = ON steadyInt'net = ON white steadyService = ON white steadyUsers = OFF'Phone is a V'f. SMART ...
