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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73737 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203322 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

VSS 3: light 1 on, light 2 flashing, 3 and 4 off

Hi, I have the VSS 3 on my sky Broadband. It has been a little temperamental over the first month but now stuck in the light configuration above. Help please?!!!! No signal now for about 1 week. I used the live chat yesterday, talked me through a who...

Static IP

Please could you tell me if it is possible to change the ip address of the V2 and make it static? It also does not supply its name within my router so I have to hunt down the MAC every time I have to reboot my router.

Resolved! Sure Signal is no longer registered to my vodafone account

I have always had two vodafone numbers (one ##### fine.  After the number was cancelled, my existing password wasn't recognised (I have no idea why), so I had to reset this. I have now taken out a new Contract for a second number and this morning I l...

Sure signal red light only please fix!

Hi sure signal box is solid red light, have tried resetting a number of times today and no difference. Is there something you can do, serial number is 40120239666 a number of people in the area have been commenting on problems with sure signal this w...

Ishbel by 4: Newbie
  • 12051 Views
  • 15 replies
  • 0 thanks

Protect found threat on F1.apk - wont delete

On my HW P1After running VF protect, I have found a threat."/cust/vodafone/es/app/F1.apk(infected by Android/youmi/A1Gen)"but Protect cant remove it, and I cant find this directory through my pc file explorer.what can I do to get rid? (what is it any...

Sure signal one direction traffic

On ##### calls and sending texts as normal, I wasn't receiving any replies. After talking to Vodafone (a very long and unsatisfying process) I discovered that significant engineering work was going on in my area that day. But my suresignal should hav...

Do I need a resync?

Hi posted a cry for help yesterday but I got no response? I have trawled more formum topics and wondered if I need a resync? It seems to have resolved a nunmber of issues previously. Yesterdays post is as below. Please help Hi I would like some help ...

andybol13 by 2: Seeker
  • 12072 Views
  • 13 replies
  • 0 thanks

Please reset.......

Hi, Please can you reset my SS Unit ###### for the last 3-4 days. We had similar problems about 3-4 months ago and all it needed was a reset. My serial number is - 40131568053 Thanks in advance. Matt

Is the Sure Signal management site down?

I've been trying now for a number of days to get logged in to update my sure signal account and the website is down all the time Is this something known, is there an alternative website, have I even got the right one please help?    

paulqpr by 4: Newbie
  • 9624 Views
  • 1 replies
  • 0 thanks

Resolved! why does it cost so much for repairs!

why does it cost so much for repairs! i bought my sons the huawei g510 for xmas and gave them it early as sales assistant activated voucher my son fell smashed his screen within twelve hours i spoke to vodafone live who said take it back i took it ba...

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