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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73753 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229865 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203331 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone 575 help videos

Hi everyone   We’ve just finished a new series of videos on how to get started with the Vodafone 575. Check them out below.   Post here or comment on the videos if you need any more answers on how to use different features

JD by Community Manager (Retired)
  • 13214 Views
  • 4 replies
  • 0 thanks

De register Sure Signal, no longer Vodfone user?

Hi I moved my phone number from Vodafone to new provider but I did not de register the Sure Signal box at the time.  Now I am unable to log into old account via phone number etc.  How can I de register the Sure signal? Thanks Mark

mark-n54 by 2: Seeker
  • 10231 Views
  • 6 replies
  • 0 thanks

Sure Signal v3 Stopped Working - Off For 2 Days and Counting

My SS v3 has been working fine for two weeks but now fails to connect to the Vodafone servers. I have a blinking red power light and a solid amber Internet/Network light, the light next to the power light. I have unplugged it, reset it with no joy, t...

SCFuller by 2: Seeker
  • 15617 Views
  • 14 replies
  • 0 thanks

Signal boost required for more than one building

I have a sure signal device working in the main house where the router is located.I am looking for a solution to boost the mobile network signal in a new building which is at the same location butwill be outside the 30m radius.There will be no router...

JT0307 by 2: Seeker
  • 10280 Views
  • 3 replies
  • 0 thanks

Sure Signal 2 Not working

HiI recently got and registered a SS2 as I have really bad coverage in my area lately. The device was second hand but all seems ok, it registered fine and once it had established its connection it now has a full signal bar showing on the front of the...

ssizen by 4: Newbie
  • 9921 Views
  • 8 replies
  • 0 thanks

Multiple SureSignal units

Do I need 2 routers to install 2 sure signal devices in my home.? If not how do I get them both to link with my bt router?

griffinj by 2: Seeker
  • 9467 Views
  • 1 replies
  • 0 thanks

v2 sure signal HELP

HELP please. registered and pluged in 24 hours have pased pwer light and two flashing white lights???? how long does it take!! THANKS FOR ANY HELP.....

tony12 by 2: Seeker
  • 9327 Views
  • 2 replies
  • 0 thanks

Resolved! Sure Signal just stopped working.

Hi, My Sure Signal has been working fine for several months and last week just stopped. Serial # 40132122553. I've just got a solid red light, occasionally the left light flashes white. If looked at the forum and it seems I have a problem with the in...

Resolved! New Sure Signal, no lights, not picked up by router

I've been reading here and found a similar problem and have gathered as much information as I can. We are trying to set up a new Sure Signal V3.  When we first plugged it in yesterday the power light did come on, solid. It is registered with Vodafone...

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