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Solution

SureSignal V3 only works with one registered phone

de018
3: Seeker
3: Seeker

Continuing my question from this thread which got hijacked, my SS v3 has 2 phones registered on it. One connects fine and the other will not connect at all. Both phones are Samsung Galaxy S6 and have the same settings.

 

Curiously the one I did not buy from Vodafone is the one that connects and the one purchased from the Vodafone shop is the one that will not connect.

 

Speed test: 27.6 Mbps down / 9.44 Mbps up

Ping: 22 ms

External IP: 151.227.147.153

Serial number: 42152747798

Tracert:

tracert 212.183.133.177

Tracing route to 212.183.133.177 over a maximum of 30 hops

  1     1 ms     1 ms     2 ms  SkyRouter.Home [192.168.0.1]
  2     *        *        *     Request timed out.
  3    14 ms    13 ms    12 ms  be460.pr2.hobir.isp.sky.com [2.120.11.21]
  4    13 ms    13 ms    13 ms  ae51.edge3.London15.Level3.net [212.187.193.185]
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7    12 ms    12 ms    12 ms  212.187.195.178
  8    13 ms    15 ms    12 ms  ae12-xcr1.lns.cw.net [195.2.28.26]
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.
10 REPLIES 10

de018
3: Seeker
3: Seeker
Thanks Chazz. I noticed that the phone synced without the reset. Thanks to you and online999 for your help