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Suresignal V.1 stopped working, all lights OK

oliber
3: Seeker
3: Seeker

I've had a suresignal v.1 since they first came out, and for the most part it's worked well. However for the last 3 months it's been losing the 4th light, which a reset usually sorts out. But now despite having lights 1,2 and 4 on, it's not accepting any calls from registered phones. I've tried a hard reset, and deregistering the phones and the device itself, but no joy. Without the suresignal I have no service at all inside the house, so this is a real problem. I would buy a new one if I thought this would resolve the matter, but don't want to spend money unnecessarily. I've got BT Infinity, which is great (usually about 30mbit download), and they have worked together for over 2 years with no problem. Any ideas what to do?

 

BTW the vodafone security method of sending a text with a code before you can log on is a real problem now, as I can't get the text!

10 REPLIES 10

Carly
Moderator (Retired)
Moderator (Retired)

@oliber

 

Thanks for keeping us up to date, I'm glad the steps @ChazzD sent to you did the trick.

 

If you have issues in the future, please let us know.