Suresignal and Asus DSL N55U

[julianhiorns]

I have a Sure Signal v1 and an Asus DSL N55U router. The router is a recent acquisition and the SS worked fine with my old Belkin router. With the Asus, there is no response from the SS. Anyone had a similar experience? I've seen somwething about enabling/disabling WAN passthrough, but this has had no effect. It should work but for the life of me I can't understand why it won't. I've tried Vodafone phone support and he was as puzzled as I was. The router has the latest firmware. It seems to be a common problem - anyone had any luck? Would really appreciate some help.

[julianhiorns]

Just posting a follow-up since I had problems posting the last message. It would post but then disappear on revisiting the page.

[DaveCD]

@julianhiorns,

Everything posted looks fine and the lights you're seeing indicate the Sure Signal is configuring .

If this continues, please test the SureSignal at another location such as a friend or family members (preferably with a different ISP).

[julianhiorns]

I've changed back to the old (Belkin) router and the SS is now configured and working, passing text messages etc.

[julianhiorns]

Re garding my previous post, this doean't mean my problem is solved. I would really like to use the Asus router if I can get the SS to work with it!

[Nabs]

Assuming all the port forwarding is set up correctly on the Asus router I can't think of any reason the VSS shouldn't be working. 😞

[julianhiorns]

Is there a way of testing that the port forwarding is working?

[Nabs]

@julianhiorns There are some online tools that will tell you if a required port is open on your router. Doesn't ncessarily mean it's forwarding to the correct place though...

[julianhiorns]

I've tried this site:

http://www.yougetsignal.com/tools/open-ports/

but it is telling me that all ports are closed. I also tried opening port 80 but to no avail. I turned off the router firewall to no effect (it's back on now!). What else could be blocking the ports?

[julianhiorns]

And in the hope it sparks something, I am attaching a snapshot of the port forwarding window.

[Rahim]

@julianhiorns Other than the online tools kindly mentioned by @Nabs, we arn't aware of anything else that could potentially be blocking your Asus router from working. 

It may be worth contacting Asus directly to see if there's a more advanced option to configure port-forwarding within the router settings.