Suresignal v1 not working

[emmajayne18]

Hello all

Our suresignal box V1 has stopped working. I tried re-setting (holding down the re-set for 30 seconds, unplugging etc.) but nothing.

There is just one light (the top one) lit.

Hope you can help. Our Broadband has no problems and it has worked for the past 3 years perfectly.

Thanks

Emma

[BandOfBrothers]

Hello.

Please take a look through these Sure Signal Trouble Shooting threads :



https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...


http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Troubleshooting-Please-read-before-posting/td-p/...


as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.

It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. They are available on eBay for around £10.


FAQs : https://support.vodafone.co.uk/Network-and-coverage/-Signal/


To note the Sure Signal Device comes with a 24 month warranty.