Top up

[Ronni18]

I've topped up £20 and again as it's previously happened yourselves have took £2 of my credit disallowing me to have my freedom freebie again!! It's becoming abit of a joke and I refuse to top up a further £20 as this is not my fault, I can't phone yourselves as the number you claim to be free isn't so what am I supposed to do??

[Retired-Rodney]

Hi @Ronni18,

If you get in touch via Live help, they'll take a look at your account.

Thanks,

Rodney