Tracking shows old phone from last year

[pashtun]

Why is it that the order tracking shows my old phone I ordered and not the iPhone 7plus I ordered

[AnnS]

Hi @pashtun

You have only preordered, the first deliveries won't be made until launch day.

As soon as your order has been despatched, you will receive an updated email with tracking information and will be able to track delivery online.

[emzidan]

Mines the same... another great Vodafone preorder success! I've called the upgrades team who have confirmed it is a blip!

[shane12345]

My tracking shows that Vodafone gave DPD and old address from two years ago- even though they have had my current address all along. The old address is where they would have sent my iPhone 6plus.