Transfer sure signal box without vodafone account

[TonyDalton]

Hi,

I no longer have a vodafone account but wish to transfer my VSS box to a family member.

How can I do this without having an account to login to?

Thanks

[drey_p]

Hi there

Normally you would just deregister the SureSignal device within My Account.  If you no longer have a My Account due to having left Vodafone,  then please wait for the eForum Team to assist you.  They'll be along as soon as they can to drop you a Private Message

[TonyDalton]

Thanks, but as mentioned I do not have an account to login to.

[Retired-PaulE]

Hi TonyDalton, 

It doesn't matter that you don't have an online account anymore - as long as we can prove it was connected to your online account we can sort this out :smileywink:

We'll need to access your old Vodafone account to do this so I've sent you a PM with instructions on how to contact the team, follow these and we'll be in touch as soon as we can - please include as much info as you can in your email, especially the number that was connected to Vodafone.

You can find your PM inbox here

Paul