Trying to use old blackberry Vodafone have no record of imei

[Claire_seeley]

Hi
Sent my Samsung s3 for a swim by mistake
So while waiting for it to be repaired thought I'd use my old blackberry curve.
Charged the phone up put my sim in and the phone says SOS on the signal and phone not allowed mm6.
I've called Vodafone spoke to several people been on hold for a long time no one no what it is ?!?
Also they have no record of the imei number
Can some one please help

[Ben_H]

Hi Claire_seeley,

Welcome to the eForum.

Try checking for software updates for your BlackBerry.

If it's already updated, you may need to get a replacement SIM if you've not already done so.

Water damage can cause corrosion on the gold contacts, but we can swap it for free in store.

Cheers,

Ben

[Claire_seeley]

I am unable to go in to store.misnthere another way of doing it and not ringing a chargeable landline number ?

[Retired-Laura]

Hi Claire_seeley,

You can contact our online chat team, who’ll be able to order you a SIM card.

Cheers,

Laura