Ulefone be touch 2

[powers]

i just bought a new Ulefone be touch 2 phone with duel sim and i can't get a 4G signal, the other sim i use is three and i get 4G on that.

the network on my phone are.

Network type: GSM+WCDMA+FDD-LTE
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

Any help would be appreciated

[powers]

Its working fine on 3G now its quick on surfing internet  but just no 4G on vodafone.

[hooker1uk]

call 191 and ask them to activate 4g services (I've had to do this with my kazam 550l last week) 

I ended changing to a smart prime 6 and Still having issues getting LTE now. I think Vodafone is having issues