Unable to access online account to add new device to Sure Signal

[mowerman]

I need to add a second handset to my Sure Signal and understand I need to do this via my online account. Whenever I try to log in I get the message 'Sorry. We're unable to process your request because of a temporary problem with our online service. Please try again later'. I have been getting this same message for weeks and am getting increasingly frustrated. Any suggestions as to what is causing this problem and how I can resolve it?

Many thanks in advance.

[Retired-Dave]

Hi mowerman,

We'll be happy to take a look and see what's going on. Just follow the directions in the PM so we can sort this for you.

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

Dave

[Buckfast67uk]

ignore