Phones
Mobile + Broadband
Unlimited
SIM only
Wearables
Mobile broadband
Deals
Broadband + Mobile
Support
Billing & payments
My products
Settings
Vodafone apps
Costs and charges
Support
Network
More
Discover 5G
Welcome to Vodafone Community
This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
Hi there. I have an S5 Mini. I have two voicemail messages which I am unable to pick up. When I call voicemail it immediately cuts off and I get the following message on the screen:-
"Conditional Call Forwarding Active".
This has been going on for days and even when I have a full signal. I have tried Googling this message but so far no luck.
Can anyone help please?
Thank you,
Solved! Go to best answer.
I've seen that message after calling voicemail and, afaik, it's just informative, not an error message. The problem is accessing voicemail. You could try disabling and re-enabling it, but I don't know whether this would delete the message - what you do rather depends on how important they are. To turn voicemail off, dial 1210 and to turn it on, dial 1211. Did you get a missed call message in your call log? If you did, you can call back, of course, though you won't have if the phone was out of coverage of switched off.
If a restart doesn't work, the service may need to be reset at system level and Live Chat (Contact Us at the bottom of the page) should be able to hekp with that. I think this probably will lose the messages.
I've seen that message after calling voicemail and, afaik, it's just informative, not an error message. The problem is accessing voicemail. You could try disabling and re-enabling it, but I don't know whether this would delete the message - what you do rather depends on how important they are. To turn voicemail off, dial 1210 and to turn it on, dial 1211. Did you get a missed call message in your call log? If you did, you can call back, of course, though you won't have if the phone was out of coverage of switched off.
If a restart doesn't work, the service may need to be reset at system level and Live Chat (Contact Us at the bottom of the page) should be able to hekp with that. I think this probably will lose the messages.