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20-06-2017 06:21 PM
Hi people
whilst I was looking For a screen shot I found some ting in my gallery that I know I didn't put there I'll post shots below
If any one can enlighten me to how they got there would be appreciated
It will only let me post one shot
But the other one is just the HIYA
Picture on its own and the one I have posted is the one when you press the details option so that's the one I posted but I have definitely not took that as a screen shot and I'm worried how it got in my phones gallery
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22-06-2017 09:51 AM
Hi @SKYMAN513, looking at the screenshot you've provided, the image looks to be from your cache folder.
If you'd like to remove any data saved in your cache, you can do this by going through your settings and selecting 'Clear cache'.
If you need any help with this, please let us know what phone you're currently using and we'll be happy to help :smileyhappy:
21-06-2017 01:46 PM
Without seeing it, it's a bit difficult to know, but could it be something that an app has cached? If I view everything in my gallery, I get a lot of graphics and adverts. If I find myself with time on my hands, I delete them, but they (or something similar) will soon come back. If you don't like it, I'd delete it. It's unlikely to be a system file and if it's something an app wants, it'll just reload it.
21-06-2017 08:16 PM
Sorry I posted a screen shot and obviously it's not there sorry for that I'll try again
22-06-2017 09:51 AM
Hi @SKYMAN513, looking at the screenshot you've provided, the image looks to be from your cache folder.
If you'd like to remove any data saved in your cache, you can do this by going through your settings and selecting 'Clear cache'.
If you need any help with this, please let us know what phone you're currently using and we'll be happy to help :smileyhappy:
22-06-2017 08:34 PM
Thanks for reply I got rid it after I took screen shots thanks but now I know another way doing it now so thanks for that
23-06-2017 12:50 PM - edited 23-06-2017 12:53 PM
@SKYMAN513 wrote:Thanks for reply I got rid it after I took screen shots thanks but now I know another way doing it now so thanks for that
@SKYMAN513 wrote:Thanks for reply I got rid it after I took screen shots thanks but now I know another way doing it now so thanks for that
When I go into the screen shot via the more option you can scroll up a bit Brexit says it was provided by the SMART CALL PROVIDER function suggesting it came via a phone call that's one more thing that makes it more bizarre