Unlocking

[Adria]

I've received an unlock code and put in my verizon sim card but the phone never asked me for the code. 

[63johnw]

Hi @Adria does the new SIM work?

[Adria]

Yes, although it is currently suspended, which I suspect is the issue. Am I best just buying a sim from the pound shop and trying that? 

[63johnw]

It's worth a try, it will need to be an activated sim to try, it could be the phone is already unlocked.

[Adria]

Thank you. 

[Mark]

@Adria I'm sure the advice offered by @63johnw will help unlock your phone, but if you're still having difficulty with this, please let us know and we'll be happy to take another look for you 😊