Using Vodafone Cz Sim In A Uk Usb Modem

[RoGA]

Hi,

I recently purchased a PAYG USB Modem and SIM, all works perfectly fine in the UK. I also have a Vodafone CZ contract and would like to use the CZ data SIM in this device in CZ. Unfortunately now I am here I am unable to find a network using the UK device. A Vodafone CZ supplied USB device is working fine.

Are UK sold Vodafone USB modems locked to Vodafone UK only, meaning that I can't use a Vodafone CZ SIM in it?

Rgds,

Rog

[Retired-Nicola_]

Good Morning Rog A

Welcome to the eForum, its alwaysn nice to see a new face on here

Are USB Dongle are locked to the Vodafone UK network, but with this said the Dongles can be unlocked.

Have a look at our NUC Thread as this will give you all the information you need to get the device unlocked

Cheers

Nicola
eForum Team

[RoGA]

Hi Nicola,

Thanks for your response. I followed the link and called customer services. After being passed around a bit, I got through to someone in pay as you go. He began to process the request up to the point he couldn't find the details on the system. At this point he spoke to the NUC team several times, who told him that the device cannot be unlocked by vodafone, and suggested I get it unlocked by a third party, which may invalidate any warranties. He also suggested I follow up with you on the forum.

Any further advice would be appreciated, I know that it is technically possible to unlock this device, so I don't understand why vodafone aren't willing to do this.

Customer services have put through the request in the mean time, but expect it to be rejected!!

Rgds,

Rog

[Retired-Helen]

Hi Rog A

I'm sorry to hear you've been having problems in getting your modem unlocked but I'm confident that we'll be able to get you sorted out.

I'm going to get an email sent over to you shortly so that we can check some details, if you can reply with the information we've requested, we'll be in touch.

Cheers, Helen

eForum Team

[RoGA]

Hi eForum team, thanks for all your help, I have now managed to unlock the modem and all is working well.

Great responses from all the eForum team.

Rog