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17-12-2015 08:13 PM
Hi,
I had a VSS but the signal was too weak to reach my bedroom, so yesterday I bought a seond one. I tried to register it online but the link was broken. I eventually managed to register it by phone. I connected it and waited until all lights were lit and constant but I got no signal from it. I disconnected the original VSS from the network. The new one started working but since then the original has a flashing power led and an orange user LED. I contacted tech. support and they told me I have to contact BT and get a static IP address for one of the VSS. Is that possible? Is there a way of using port forwarding to use two VSS or is it simply not possible to use two on the same network?
TIA,
Gerald.
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18-12-2015 08:21 PM - edited 18-12-2015 08:23 PM
I am profoundly sorry and embarrassed to have wasted everyone's time. It turns out that, when I reconnected SS#1, I plugged the ethernet cable into the PC port instead of the router port. I corrected this and an hour later all was well. I have learned something from this process, though. That is that some routers cannot handle two SSs. Maybe we should start a thread where users can report routers which definitely do or definitely don't support this. I can confirm that the Draytek Vigor 2830 definitely does. Oh, and all without BT having to give me a static IP address for the second SS<g>.
Btw, I did try setting up a VLAN on the 2830, as per the instructions on the Draytek site. However, I received an error message, something like "Please create at least one VLAN group. Check SSID2".
Thanks again for all your help and patience,
Gerald.
18-12-2015 08:21 PM - edited 18-12-2015 08:23 PM
I am profoundly sorry and embarrassed to have wasted everyone's time. It turns out that, when I reconnected SS#1, I plugged the ethernet cable into the PC port instead of the router port. I corrected this and an hour later all was well. I have learned something from this process, though. That is that some routers cannot handle two SSs. Maybe we should start a thread where users can report routers which definitely do or definitely don't support this. I can confirm that the Draytek Vigor 2830 definitely does. Oh, and all without BT having to give me a static IP address for the second SS<g>.
Btw, I did try setting up a VLAN on the 2830, as per the instructions on the Draytek site. However, I received an error message, something like "Please create at least one VLAN group. Check SSID2".
Thanks again for all your help and patience,
Gerald.
18-12-2015 08:35 PM
No worries.
It's great to hear you've resolved the issue.
👍🏻
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.