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Faulty Sure Signal box

nobby1562
1: Seeker

I've had a Sure Signal box since I have been with Vodafone (about 5 years). This is the main reason I joined Vodafone as all the coverage on all networks is crap where I live. I did not pay for the box as I am on a contract of over £25. The box has stopped working, different lights flash radonmly all the time. I have tried all the different fixes on this forum but none have worked.

 

Can you send a new bok please 

4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

 

Welcome to the U.K Vodafone eForum.

May I highlight to you that the eforum is a Customer discussion board and understandably we do not have any Account access or Access to Vodafone's Systems

 

To note the Sure Signal Device comes with a 24 month warranty.

 

You would .need to speak to customer service on 191 or use Live Chat from a computer if you wish official clarification. You 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

I would call Customer Services on 191 but i don't have any signal on my phone

BandOfBrothers
17: Community Champion
17: Community Champion

@nobby1562 wrote:

I would call Customer Services on 191 but i don't have any signal on my phone


 

Fair point. 

 

The landline number is ->

 

Contract Customers : Tel : 03333040191

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

cineriv
16: Advanced member
16: Advanced member