V1 Sure signal not working after reset

[Carllivett]

Please can you check when my V1 sure signal last connected? I have tried every reset possible and now after the last reset all the lights go out including the power light!! my serial number is 21231815628

[BandOfBrothers]

Hi

It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. Even if lights / power are showing. They are available on eBay for around £10. From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."