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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
My sure signal v2 had been working fine until a few months ago when it suddenly stopped working. I have tried all the troubleshooting steps and added all the ports to be forwarded as the troubleshooting guide states. When I plug it in initially the t...
I have the VSS 3, It is only showing a solid power light, and a flashing internet light. (The other lights are off). I have looked at the troubleshooting guide and the light combination is not on the list. My speed test results from speedtest.net are...
Hi I am trying to re register my VSS box but I keep getting the following message: Sorry we are not able to process your request because of following errors in your form. Sorry, we're having a technical problem at the moment. Please try again in a fe...
Hi Guys, I`ve got my new IPhone 5 subscription today and the new number is not picked up by VSS ? I`ve registered the new number today at 10 AM. Can somebody advise? Thanks,George
Hi, I couldn't manage my sure signal as the only option shown was "remove me" so I tried deregistering it, only I now can't reregister it as it links the serial number to a device that is still registered, even though I've had a confirmation email to...
Serial no 21221756014We have three Vodafone numbers registered to our Sagem SS1 hub using two x iPhone 4s and one iPhone 4.The SS hub is linked by the Ethernet cable it came with to a BT Infinity hub. I have tried the cable in different ports.The dev...
I would like to get some tips on improving signal strength. I have searched in the f, but the only tips I have found are to make sure the box is not near the wifi router (which is strange considering the 1 meter length of cord that shipped with the ...
I have a VSS v1 and need to have this de-registered.How do I get this de-registered *without* having to do this online? I am unable to de-activate online, as the VSS cannot connect properly and is current inactive on my account! Thanks.
Moved to a new service provider so was expeting the e-mail, however according to the e-mail sent .... How to change the addressThe address can be changed or confirmed as follows:1. Log into your My Account page2. Click on ‘Manage Sure Signal’3. Click...
I've just bought a Mifi R203 device. I tried to register the number on the Vodafone website it sent an activation message to a phone?Does it use a normal payg phone sim card or is it supposed to a mobile broadband data sim card?I rang Vodafone and th...
