This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi. The signal strength shown on our phones is mostly at full strength when not making a call. However, when a call is in progress the number of bars frequently falls, often to one or zero, and the call quality becomes so bad that neither side can he...
Hi, My partner just joined vodafone with her iphone 4. Her phone has no way to connect to my current sure signal, although my blackberry works well with the VSS. I registered her as an additional user, reset her phone, reset the VSS, read all the tro...
After installing a copy of the UK compatible VMC 9.4.6.20529 for use with a 1Gig unexpiring SIM, the Check Balance feature kept on failing with the message, PAYT service not available. Knowing the service was working, on both a phone and on an older ...
Hi there I unplugged and replugged my SS v.1 last week sometime to move it to the other side of the room it was already in. Very quickly I got a text message and an email asking me to update the postcode. I logged into VF and seeing as it was the v....
hello i have a Vodafone K3565 1gb for £15 no time limit and i need to replace the sim card but i am being told that it is not possible as they do not do that type of sim any more thanks
Hi Plugged in my new vodafone sure signal for the first time on saturday. hooked it up to my router and registered on the vodafone website, the dashboard says the SS is 'active' however there are none of the lights are lit on the front of the unit, n...
Hello, I have an older version VSS v1 purchased in 2010 that I stopped using approximately a year ago as vodafone appeared to have improved the coverage in my area. However I have found a "blackspot" in my home office, and as a result keep getting di...
I got my new iphone 5 2 days ago - and am still having problems with my sure signal despite having tried all the reset suggestions.(it worked perfectly well with my 3gs)I can't use the change owner option as I don't have an alternative vodafone numbe...
I need my router to see the sure signal using the IP addressI am on satellite Internet
Have used this dongle (prepay) with my netbook previously. Now have an Android Tablet. Can't get the Dongle to respond, and of course, the software won't load...how do I go about setting this up? Have tried the APN setups, but this has had no effec...
