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15-11-2015 06:11 PM
Hi,
My v2 suresignal has stopped working today....two of the lights are one and white but the third isn't.
The suresignal has a local IP and can be pinged.
I have run a traceroute to 212.183.133.177 but it times out - detail below.
The help (https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Sure-Signal-not-transmitting-a-3G-signal/m-p/23... says to contact Live Help but that doesn't appear to be working.
Any ideas?
Thanks
Chris
cmills$ traceroute 212.183.133.177
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets
1 btrouter (192.168.128.4) 2.692 ms 2.886 ms 2.462 ms
2 217.47.72.58 (217.47.72.58) 26.297 ms 35.143 ms 25.910 ms
3 217.47.206.161 (217.47.206.161) 26.275 ms 24.355 ms 25.068 ms
4 213.1.69.42 (213.1.69.42) 33.356 ms 31.612 ms 32.924 ms
5 213.120.180.171 (213.120.180.171) 35.555 ms 36.434 ms 35.289 ms
6 213.120.179.83 (213.120.179.83) 36.738 ms 37.945 ms 35.305 ms
7 acc2-xe-7-3-0.sf.21cn-ipp.bt.net (109.159.251.235) 31.731 ms
acc2-xe-5-0-2.sf.21cn-ipp.bt.net (109.159.251.239) 34.911 ms
acc2-xe-0-0-2.sf.21cn-ipp.bt.net (109.159.251.205) 32.527 ms
8 core1-te0-13-0-2.ilford.ukcore.bt.net (109.159.251.137) 37.766 ms
core2-te-0-4-0-16.ealing.ukcore.bt.net (109.159.251.59) 43.319 ms
acc1-10gige-5-2-1.sf.21cn-ipp.bt.net (109.159.251.187) 45.739 ms
9 core1-pos9-2.bletchley.ukcore.bt.net (194.72.31.153) 44.044 ms
peer1-xe3-1-1.telehouse.ukcore.bt.net (109.159.254.217) 42.657 ms 40.287 ms
10 lndgw2.arcor-ip.net (195.66.224.124) 44.622 ms 42.352 ms 40.231 ms
11 85.205.0.86 (85.205.0.86) 43.132 ms 40.455 ms 39.275 ms
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15-02-2016 01:20 PM
@scant0911 We can see that the Sure Signal has sucessfully registered and is showing active from our end.
Apologies for any inconvenience with regards to the delay when registering.
We hope this update helps.