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08-04-2017 06:32 AM - edited 08-04-2017 02:02 PM
Help! My V3 ss is not connecting to my phones again!
Lights 1, 2 and 3 are solid, but all three registered phones aren't connecting to it
speed test results: 25,73 mbps
external IP address 86.176.91.19
Your Sure Signal serial number: 42144607621
The results of a traceroute.
Traceroute has started…
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 72 byte packets
1 bthomehub.home (192.168.1.254) 2.725 ms 1.655 ms 2.236 ms
2 * * *
3 * * *
4 31.55.186.176 (31.55.186.176) 14.757 ms 14.289 ms 14.031 ms
5 core3-hu0-14-0-1.faraday.ukcore.bt.net (195.99.127.42) 14.192 ms 15.613 ms 14.610 ms
6 peer6-be7.telehouse.ukcore.bt.net (213.121.193.179) 16.992 ms 14.974 ms 16.056 ms
7 t2c3-et-8-1-0-0.uk-lon1.eu.bt.net (166.49.211.240) 14.561 ms 14.223 ms 14.670 ms
8 166-49-211-254.eu.bt.net (166.49.211.254) 14.566 ms 14.954 ms 14.731 ms
9 * * *
10 * * *
08-04-2017 04:28 PM
I've processed a resync of your Sure Signal. Please wait 6 hours then reset the device.
Let us know how you get on.