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VEA membership fee

Eihpos23
2: Seeker
2: Seeker

Hello all. I have today cancelled my upgrade to iPhone X. I had applied to join the VEA to get the discount off my new contract. As I no longer want the upgrade and therefore don’t need the VEA who do I contact to ensure the £10 fee doesn’t get taken from my account? Vodafone say it’s not them but isn’t it them who will deduct the £10 from my account? TIA

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Eihpos23

 

VEA is run by Vodafone so customer service on 191 should be able to answer all queries. 

 

You could use this. 

Vodafone-advantage-query-form.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.