VSS3 was working but now disnonnected from Vodafone

[Joe33]

My VSS3 is about 3 weeks old and had been working up until last night

Nothing on my broadband has changed

The VSS3 cycles between flashing power light with steady orange "world" light and steady power light with flashing white "world" light

I have power cycled and hard reset the VSS but it still will not connect this morning

Speed test results:

Download speed 42.00 Mbps

Upload Speed 13.76 Mbps

Ping test results

Packet loss 0%

Ping 17 ms

Jitter 1 ms

Current External IP (dynamic) 86.146.181.147

Tracert results

Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.178]

over a maximum of 30 hops:

1     2 ms     3 ms    12 ms  192.168.0.254

  2     8 ms     7 ms     7 ms  217.32.144.164

  3     8 ms     8 ms    18 ms  217.32.144.190

  4    10 ms    10 ms    10 ms  213.120.181.50

  5    20 ms    40 ms    19 ms  217.41.169.251

  6    10 ms    10 ms    10 ms  217.41.169.109

  7    18 ms     9 ms    28 ms  109.159.251.245

  8    16 ms    23 ms    16 ms  core1-te-0-4-0-16.ilford.ukcore.bt.net [109.159.251.51]

  9    14 ms    18 ms    19 ms  acc1-10GigE-0-5-0-6.l-far.21cn-ipp.bt.net [109.159.254.108]

 10    19 ms    19 ms    19 ms  LNDGW2.arcor-ip.net [195.66.224.124]

 11    20 ms    20 ms    24 ms  85.205.116.10

 12     *        *        *     Request timed out.

 13     *        *        *     Request timed out.

 14     *        *        *     Request timed out.

 15     *        *        *     Request timed out.

 16     *        *        *     Request timed out.

 17     *        *        *     Request timed out.

 18     *        *        *     Request timed out.

 19     *        *        *     Request timed out.

 20     *        *        *     Request timed out.

 21     *        *        *     Request timed out.

 22     *        *        *     Request timed out.

 23     *        *        *     Request timed out.

 24     *        *        *     Request timed out.

 25     *        *        *     Request timed out.

 26     *        *        *     Request timed out.

 27     *        *        *     Request timed out.

 28     *        *        *     Request timed out.

 29     *        *        *     Request timed out.

 30     *        *        *     Request timed out.

Trace complete.

VSS3 Serial number 40124249026

I have 2 iPhones and a 3G dongle registered to the VSS3. None of these now work

Any help appreciated

[johnnice]

Just at present it's working so I'd prefer to leave it that way.  Besides, tomorrow I should receive a replacement

[johnnice]

Bad form to reply to my own replies but just for fun I borrowed the SIM from my wife's T-Mobile PAYG and stuck it in the Desire Z.  Instant 3 or 4 bars (out of 4) of 3G all over the house.  Looks like it's time for a PAC  .  .  .