VSSv2 and Belkin N600 ADSL Modem Router

[claireendicott]

Hello,

I have a new router - as above - model F9J1102V1.

My VSSv2 doesn't seem to get on very well with it.  I've had several attempts to connect which go on for hours (power light on plus 2x flashing lights) before eventually knocking out the router's internet connection.  Then, if I try a factory reset I just get the power light and nothing else which is how my VSSv2 is currently.  After much experimenting, resetting the unit, resetting the router, reading forums and general faffing around with it, I've now had poor Vodafone signal in the house for more than a week as it isn't able to connect at all.

VSSv2 serial number 40111051666.

Please could you advise me what to do next? 

Claire Endicott

[claireendicott]

I've tried another reboot and that's still not working.  I'll have to arrange to connect it to a friends broadband and see what happens, after which I might be back to talk to you about getting it fixed as you suggested.  

Please can you respond to this point from earlier: Destination IP Addresses to be allowed:
The IP addresses you gave me which all begin 212 ... I cannot see where I might add these to be allowed by the router.  Belkin tell me the router allows all IP addresses by default and they too are unsure where we would add these as part of the router configuration.

[Retired-Lee]

Hi claireendicott,

We're not accredited on any routers so it's pretty hard for us to help you with that request.

PortForward might help you with that

Cheers,

LeeH

[claireendicott]

For the benefit of anyone who's reading this because they're having similar problems, my conclusion after a couple of weeks faffing around and hours lost on the phone/web to various call centres, adjusting setting, etc - VSSv2 isn't compatible with Belkin N600 Play F9J1102V1 - or - you could experience problems that you'll spend hours trying to fix but never succeed.

I'm taking the router back tomorrow in the hope they'll change it for something on this list: http://www.notsosuresignal.com/sure-signal/compatibility/compatible-routers/

Fingers crossed!? :smileyfrustrated: 

[claireendicott]

Should probably mention that I did check it at my mother in laws with her O2 provided router and it worked good as gold.