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06-01-2009 09:47 AM
27-09-2009 09:13 PM
01-12-2009 12:47 AM
The image on the Shop Blue site doesnt look like it will fit in my 527.
How have other folk got on? This all seems a bit of a farce.
01-12-2009 09:17 AM
01-12-2009 05:40 PM
Hi Paul,
I would agree with the comment regarding Insufficient Power, however all USB cables usually draw the same amount of power (5 volts), so it is more likely that instead of the cable being at fault, it's the power supply of the PC or laptop you are connecting it to. If using a laptop, make sure it's plugged into the mains. If you have access to another computer, test the phone and cable in this machine also.
Let us know how you get on
Jon
eForum Team
02-12-2009 04:22 PM
02-12-2009 09:50 PM
Hello Btibuzz
Thanks for getting back to us, as this problem continues to persist via different USB cables and computers we may be looking at a handset issue.
The best way forward would be to isolate this and attempt a similar setup from my end, I'll have to see what I can do over the next 24 hours to connect with our own device.
Thanks
Reidar
eForum Team
07-12-2009 07:30 PM
Hello Btibuzz
Thanks for getting back to us, as this problem continues to persist via different USB cables and computers we may be looking at a handset issue.
The best way forward would be to isolate this and attempt a similar setup from my end, I'll have to see what I can do over the next 24 hours to connect with our own device.
Thanks
Reidar
eForum Team
08-12-2009 06:35 AM
08-12-2009 05:53 PM
08-12-2009 06:31 PM
Hi bitbuzz,
We have been speaking to our technical bods today and having looked through all of the information, the next recommended step is going to be a repair for the handset. The Vodafone Repairs thread has all the relevant information to help with this and if you have Vodafone insurance you'll be able to have a loan phone for the short time yours will be away for repair.
We're confident this will sort the situation but either way, pop back on once done to let us know how you get on.
Thanks and speak again soon.
J
eForum Team