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Vodafone Broadband doesn't support Sonos

i210208
3: Seeker
3: Seeker

WARNING TO ALL

 

Does anyone have any idea on how to get Sonos working?

 

Here's the headlines:

 

Warning to all! Moved to Vodafone Broadband last week and on my second router already and still doesn't work. Every time you call for help they pass you onto the technical team - they can't transfer you but simply say someone will call you back in 48 hours. Given the fact I need to be in the house to talk them through the issue it appears I need to sit by the phone for the next 48 hours! With no escalation path it appears I simply have to wait again! Be warned when considering your next broadband provider!!!

 

Most recent update is as follows: This gets better! After literally no support Vodafone have now told me to leave and find somebody else because their router doesn't support Sonos the world leading home music system. After two weeks of waiting of call backs and deliveries I'm now very frustrated. I've even offered to buy my own router, but they can't even support that! Shocked!

 

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

Not Sure if any information in these threads may help

 

 

https://forum.vodafone.co.uk/t5/Pay-monthly-products-services/Fibre-broadband-and-Sonos/m-p/2543441/...

 

https://forum.vodafone.co.uk/t5/Pay-monthly-products-services/Broadband-Additional-Access-Points-and...

 

Yes right now Vodafond will not release the required settings in order to use your own router. 

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Thanks Band of Brothers, unfortunately non of this works! Still without my beloved music!!!

BandOfBrothers
17: Community Champion
17: Community Champion

Sorry worth a shot. 

 

:Sad_face:

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.