Ask
Reply
Solution
.png "Community Manager"){kind=icon}
@ben13 Nobody here is arguing with you, they're simply trying to get you in the right place so your query is addressed properly.
I understand that we're apart of Vodafone as a whole, but if you want your issue to be resolved, then you do need to contact Vodafone Egypt.
You're more than welcome to post your concerns, as long as you know that doing so here, isn't going to get you the resolution you're looking for.
We can only access Vodafone UK accounts and as much as I'd like to help, it's simply not possible - I do hope you find a satisfactory resolution to your query after contacting Vodafone Egypt.
Polite notice - the team and other members of our Community are no longer able to assist you with this.
@littlegong I'm currently standing in for our Community Manager and running this forum.
Live Chat agents have nothing to do with our Vodafone Community page so you won't get anywhere messaging them about it.
If you have any concerns about your posts, feel free to send myself a private message and we can discuss that over there.
You're not going to get anywhere on this forum with regards to your initial query as I've previously mentioned, we only have access to Vodafone UK accounts. To prevent from wasting more of your time, I urge you to contact Vodafone Egypt directly.
Edited to add - Your posts are being moved to this thread to keep everything in one place, as per our Community Guidelines:
You must not
- post duplicate threads. If a thread already exists that relates to the same Content, you must use that thread.
wrote:Why are you moving my posts from main page (wall) to a thred with a comletely different topic?, I will complain aganist Vodafone UK, that is why I wanted to get thier final answer, I used different account to see if it happens automatically, but now you saying that you do move my new topic to where u like. if there is a problem with my post delete it and tell me about the problem , if not then why you deliberatly move it to a sloved issue while it is completely different, I guess your credibility is lost. You manage the community as you wish not as the community users wish, I belive communty users are aduts, yet you decide for them what to read, by doing these tricks.
What is the main Wall?
There are 13 topics in the Vodafone Forum.
5 Under Devices area for different Operating Systems. (Which is not your issue)
5 Under Services based on the service that UK Customers are provided with. (You don't have any UK Services)
3 Under Community one of them being Off Topic which is appropriate section for your questions.
Hence all your post is moved to Off Topic.
In future if someone decides to search on issue in Egypt, then it is easier for them to see all your post rather then go to diferent places. So combining all yuor post under one has helped you.
You original question was answered with a correct solution, hence it is marked as Solved. Despite several further posts giving you the same answer, you insist on not accepting it.
@ben13 @littlegong We're unable to assist further with regards to your query.
This has been answered at the very beginning of this thread in the solved solution and you now need to use this information to get help.
For further support, please contact Vodafone Egypt as there will be no further correspondence from us at Vodafone UK - at this point we've done everything we can.
