Vodafone Fiber-Cabinet is full?

[imajin]

I had activation date booked on 18/09 and a engineer came, but stil got no connection as of 01/10. I chatted with Support team many times, and they told me I just need to wait.

I also receibed a text from Vodafone that an engineer has been booked to sort out my issue on 29/09, but still no connection.

I did another chat with BT Infinity, and was told that "BT Infinity is available in your area but due to a high demand there is currently no capacity left at your local cabinet. There will be a waiting period until we can activate the service."

Now I suspect that I might be in the waiting list of the cabinet. Does anybody know if there are any way I can find if this is true? I cannot wait forever. I need to know which position I am in the queue.

[Alex]

@imajin Our dedicated Broadband team will be able to help you out with this. 

You're able to contact them by calling 08080 034 515 (free from all UK landlines and mobiles) with lines open between 8am and 11pm, seven days a week or on Live Chat.