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Hi John12345,
Firstly i would like to welcome you to the Vodafone eforum from all of the team.
This is a very good question which has been asked a few times in the past bust not to worry its always good to look at once in a while as I personally agree that it is always good to be able to see you usage.
The quickest and best way of keeping up to date with your usage is to register for an online account this will mean that you can look at your unbilled usage for the moneth as well as look at your bills and even pay these bills online at your own convenience.
If you register for My Account this will give you all of this control at your fingertips.
If you have any other questions, give us a shout.
James
eForum Team
Firstly i would like to welcome you to the Vodafone eforum from all of the team.
This is a very good question which has been asked a few times in the past bust not to worry its always good to look at once in a while as I personally agree that it is always good to be able to see you usage.
The quickest and best way of keeping up to date with your usage is to register for an online account this will mean that you can look at your unbilled usage for the moneth as well as look at your bills and even pay these bills online at your own convenience.
If you register for My Account this will give you all of this control at your fingertips.
If you have any other questions, give us a shout.
James
eForum Team
James - thanks for the welcome.
Perhaps it wasn't clear, and as the poster above - I already have an online account (I am also a mobile phone customer). The account page has a nice drop-down box containing the two mobile numbers (my phone and my mobile broadband numbers) but unfortunately there is nothing "at my fingertips" pertaining to the mobile broadband.
Whenever I try and select the "detailed bill" or "unbilled charges" (or indeed whatever I try) it reverts to my mobile phone bill.
"Approximate" figures are really not enough. Much as I like the MB service I have no intention of paying you £15/GB for it if I go over my limit
So I need to have decent track of what's going on.
Perhaps it wasn't clear, and as the poster above - I already have an online account (I am also a mobile phone customer). The account page has a nice drop-down box containing the two mobile numbers (my phone and my mobile broadband numbers) but unfortunately there is nothing "at my fingertips" pertaining to the mobile broadband.
Whenever I try and select the "detailed bill" or "unbilled charges" (or indeed whatever I try) it reverts to my mobile phone bill.
"Approximate" figures are really not enough. Much as I like the MB service I have no intention of paying you £15/GB for it if I go over my limit
So I need to have decent track of what's going on.
Hi John12345,
How long have you had your dongle for? The unbilled charges won't show for your dongle until after you've paid your first bill so this might be why it's jumping back to your phone usage instead.
Psheraton - your software should still show you a usage figure in terms of how many Mb you've used for the month - if it's not, then an online account might be the way to go
Paul
eForum Team
How long have you had your dongle for? The unbilled charges won't show for your dongle until after you've paid your first bill so this might be why it's jumping back to your phone usage instead.
Psheraton - your software should still show you a usage figure in terms of how many Mb you've used for the month - if it's not, then an online account might be the way to go
Paul
eForum Team
