Ask
Reply
Solution
19-04-2016 07:57 PM
My Vodafone Smart 4 Power stopped responding to what I input onto the screen or nothing would happen or there would be a very long pause. So I reset my vodafone and somehow before it completed the reset it stopped functioning. I had to power off and since restarting I cannot type anything into the vodafone. No WiFi icon available when pulling the top of the screen down. Cannot access WiFi because it asks for passsword via voice only and doesn't recognise my password.
Is there a firmware download to fix my vodafone?
19-04-2016 08:11 PM - edited 19-04-2016 08:12 PM
Hello @nickymears
If this was my phone I'd try a hard reset. Be aware this would delete data stored in the phones storage. If applicable remove any Sd card.
If this didn't help then the phone has a 24 month warranty. A Vodafone Highstreet store employee maybe able to help but if not then they could sent it away to their repair centre.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
19-04-2016 08:50 PM
Woeking much better but still "pausing" and sending text messages before I finished. But got the mobile working much better. Thanks.
19-04-2016 08:58 PM
You're welcome.
Is there an alternative sms app you could try ?
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.