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Vodafone Smart Ultra 6

CymruWrach
3: Seeker
3: Seeker

Been having problems for days with my phone. Firstly the Facebook app just won't work. Secondly, at least 2/3 times a day I'm having to restart the phone, I can be in the middle of doing something, the screen freezes and then goes black. I've done a hard reset, but the problem is still happening.

1 ACCEPTED SOLUTION

sychnant
2: Seeker
2: Seeker
I had the same problem and did a factory reset ( luckily I had backed up all my settings to Google) After the reinstall everything seemed okay but Facebook wouldn't open. I read online that its latest update is causing the problem so I uninstalled it and installed "mini Facebook", from Google play store and everything seems OK.

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4 REPLIES 4

sychnant
2: Seeker
2: Seeker
I had the same problem and did a factory reset ( luckily I had backed up all my settings to Google) After the reinstall everything seemed okay but Facebook wouldn't open. I read online that its latest update is causing the problem so I uninstalled it and installed "mini Facebook", from Google play store and everything seems OK.

CymruWrach
3: Seeker
3: Seeker
I'll give that a go.. Thanks very much x

CymruWrach
3: Seeker
3: Seeker
It worked! Thank you so much

sychnant
2: Seeker
2: Seeker
You're welcome..