Vodafone Sure Signal V3 - white globe flashing -not connecting

[Muppetir]

My Vodafone sureSignal v3 is not connecting.
(I have mobi no signal at home)
The issue I'm experiencing:
Just purchased and registered the Suresignal v3 ok.

Plugged in and connected to router ok. Ports are up both ends.
What light sequence you're seeing:
Solid Red Led. White globe slowly flashing.No others.

Your speed test results from here.
PING
51
ms
DOWNLOAD
17.79
Mbps
UPLOAD
6.73
Mbps
SHARE

Result ID 6602124827

Your external IP address from here.IP add: 84.233.160.242

Your Sure Signal serial number:43171248180 (V3)

The results of a traceroute.

C:\Users\mcgram10>tracert 212.183.133.177

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 2 ms 2 ms 1 ms SkyRouter.Home [192.168.0.1]
2 * * * Request timed out.
3 19 ms 13 ms 13 ms be360.pr2.hobir.isp.sky.com [89.200.135.172]
4 12 ms 12 ms 12 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
45]
5 12 ms 12 ms 12 ms ae-0.vodafone.londen03.uk.bb.gin.ntt.net [129.25
0.66.46]
6 13 ms 11 ms 12 ms ae22-xcr1.lns.cw.net [195.2.30.61]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

[Alex]

@Muppetir Your light sequence is showing your Sure Signal is booting/connecting.

Have you added the numbers you want to use to your device? If not, our Live Chat team will be happy to get this sorted with you 🙂