I am experiencing a problem where my VSS3 keeps dropping out of service. If I restart the unit it tends to start workign again within about an hour but then fails again, normally two or three times per day. When it fails, it ends up with the power light flashing and the internet light solid orange, the other lights are off.
I am running an Apple Airport Extreme on BT Infinity broadband.
I have ascertained the following information:
Your speed test results: ping 21ms - download 69.92Mbps - upload 14.95Mbps
Your ping test results: packet loss unable to test - ping 33ms - jitter 2ms - grade B*
Your external IP address: 86.145.128.239
Your Sure Signal serial number: 40123307759
The results of a traceroute:
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 4.237 ms 1.072 ms 0.952 ms
2 172.16.14.1 (172.16.14.1) 5.469 ms 4.711 ms 5.139 ms
3 * 213.120.158.174 (213.120.158.174) 16.258 ms 14.322 ms
4 213.120.158.173 (213.120.158.173) 8.940 ms 10.927 ms 9.197 ms
5 212.140.206.98 (212.140.206.98) 13.049 ms 15.895 ms 12.996 ms
6 217.41.169.233 (217.41.169.233) 13.050 ms 12.414 ms 12.972 ms
7 217.41.169.109 (217.41.169.109) 12.979 ms 12.417 ms 12.990 ms
8 acc2-10gige-3-3-0.sf.21cn-ipp.bt.net (109.159.251.219) 11.875 ms
acc2-xe-1-3-0.sf.21cn-ipp.bt.net (109.159.251.203) 11.595 ms
acc2-10gige-3-3-0.sf.21cn-ipp.bt.net (109.159.251.219) 12.575 ms
9 core2-te0-2-3-0.ealing.ukcore.bt.net (109.159.251.147) 25.407 ms
core2-te-0-13-0-13.ealing.ukcore.bt.net (109.159.251.175) 19.242 ms
core2-te0-13-0-2.ealing.ukcore.bt.net (109.159.251.139) 23.045 ms
10 host213-121-193-148.ukcore.bt.net (213.121.193.148) 21.846 ms 32.798 ms
peer1-xe10-0-0.telehouse.ukcore.bt.net (109.159.254.122) 21.993 ms
11 lndgw2.arcor-ip.net (195.66.224.124) 67.665 ms 26.906 ms 23.686 ms
12 85.205.116.10 (85.205.116.10) 21.048 ms 21.908 ms 17.983 ms
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