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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73717 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203308 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone Smart Ultra 6

I am wanting an upgrade to my ZTE Blade 3. Budget smart phones have come a long way since late 2012, it seems. I was looking at the Wileyfox Swift but they have put off the release date and anyway quite a few reviews have said the Vodafone Smart Ultr...

badoit by 2: Seeker
  • 19308 Views
  • 14 replies
  • 0 thanks

Using iphone in 2 countries

If I purchase an iPhone 6s can i use a UK sim whilst in uk and then swap to a Vodafone NZ sim when i go to New Zealand 

shb1983 by 3: Seeker
  • 12240 Views
  • 4 replies
  • 0 thanks

Can't make or receive calls

My iphone 6 has suddenly stopped receiving or making any calls. When I try and ring someone it says call failed and when someone tries to ring me it goes straight to voicemail. It won't even let me listen to my voicemails that people have left me. An...

stolen Iphone

My iphone was stolen. I'm on a sim only contract with vodafone. I bought the phone direct from Apple.  The local store says they cannot block the phone with the IMEI number as I did not buy it from them, is that correct? When I spoke to customer serv...

Swiitching from Pay monthly to Pay as you go

HI, I have been having trouble for about 2 months now and nooone at vodafone seems to be communicating to each other. In late august i got a new contract, but wanted to keep my old number (which was another vodafone contract). I was told I would have...

"number is restricted from this phone"

Hi there. Yesterday at around 2pm my iPhone 4 got cut off. Since then i have been unable to make any calls, send texts or access the internet. A couple of days before, i received a text saying my bill had to be paid however online it said this wasn't...

Vodafone Connect - using BT openreach modem

Hi, I'm about to switch from BT infinity to Vodafone Connect.  I'm currently using a BT openreach modem connected to the mastersocket (which is beside my bed) and power line adaptors to connect the LAN1 socket on the openreach modem, to my BT home hu...

Sure Signal won't connect to 2nd iPhone after upgrade and SIM Swap

Hi,I've happily been running 2 iPhones on a V3 Sure Signal for a couple of years but recently upgraded my wife's iPhone which needed a SIM Swap to a Nano SIM. Since then I cannot get this phone to connect, despite de-registering/registering, removing...

glenc73 by 2: Seeker
  • 17377 Views
  • 2 replies
  • 0 thanks
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