Vodafone USB Speed 6 - Works on Laptop but not Desktop

[novazstar]

Hey there,

I recently purchased a Vodafone connect usb 6 Dongle on 12 month contract, I have been able to successfully set it up and use it on my Laptop, but not on my desktop. 

I am using wondows 8, and it's updated to the latest settings. 

When I have connected the device, it goes from connecting, to limited, to connected and then goes to no connection. 

When connecting i have my ethernet cable removed, and I have tried restarting my computer and removing the device. 

[BandOfBrothers]

Hi @novazstar

Could there be any security suite , fire wall or other type of blocker that's hindering you. 

[Retired-LouiseE]

Hi @novazstar

This sounds odd. So we can look into this for you please call our team on 0333 304 0191.

Louise

[novazstar]

thanks, will do!