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Solution

Vodafone sent me someone else's Direct Debit confirmation

bdgzauk
2: Seeker
2: Seeker

Checked the mail for spam/virus attachments/usual .ru links, seems legit. From Neil Bladgden, Customer Service Director. No method in the email to report wrong recipient. Contains Account name, number, sort code, and Vodafone user number.

 

redactedredacted

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

This is a serious breach which I'm sure the Vodafone Customer Support Team here will pick up with you as soon as they read your post. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Sukhi
Moderator (Retired)
Moderator (Retired)

@bdgzauk This is worrying to see. So that we can take a closer look into this, I've sent you a private message with details on how to get in touch.