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Vodafone wallet wont pay

Harry667
2: Seeker
2: Seeker

Hi I am new to Vodafone wallet. I have setup Vodafone wallet with PayPal. I try to use the app on Tesco self scan machine several times but it didn't work. The machine said it detected two contactless cards and commanded me to tap only one card but It doesnt make sense since I'm using a phone. Please help me

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

As per the support in > > https://support.vodafone.co.uk/Vodafone-apps/Vodafone-Wallet/81197634/How-do-I-set-up-contactless-pa... PayPal as an option should just work. 

If you do not have a card also logged then I’d try removing PayPal and try setting it up again. 

Also does this happen with other shop outlets ? I’m just wondering if it’s that shops hardware that’s the issue. 

I’ve had similar rare occurrences whilst using Android Pay.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

hrym
17: Community Champion
17: Community Champion

FWIW, I've had both a card and PayPal set up on Vodafone Wallet and it worked fine.  The app only activates one at a time.  Is it possible that you had another card near the machine at it was detecting that?   I've heard of some payment terminals being a bit over-sensitive and having a longer range than is really necessary or desirable.