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Vodafone wallet

warren1000uk
3: Seeker
3: Seeker
Hi,

I have started using Vodafone wallet after getting my new sim and it's great.

However I have experienced an issue when trying to get a refund in a store. My receipt shows contactless used and a starred out number then 4 digits. I know this is not actually my card number and more like a device number. The store would not issue my refund as I couldn't match the number to anything on my phone. Having looked on Apple Pay, their app shows this number in the app to match but I can't find it anywhere.

Does anyone know where this number is located in the app? I don't want to have this issue again.

Any help would be appreciated.

Warren
1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

I've used Apple Pay but not Vodafones Wallet. which the process is as described in this link. I'm not sure if it would be the same / similar for you.

 

Apple Pay and Refunds.

I have found this.....

"Got a Vodafone Pay query? Get in touch with our dedicated Vodafone Pay team on 0800 148 8902 (free from UK landlines and mobiles) or email them at helpatvodafonewallet.com" replace the at with @ :Winking_smiley:

From Vodafone Wallet Help.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.