We have lost our signal in our village two months ago

[Gjfg]

We lost our signal two months ago and after complaining we are getting different excuses each time we call. Our mask is at Caradon Hill Liskeard Cornwall 1 mile from village who is responsible at Vodafone for signal problems is this area. 

[BandOfBrothers]

Hi @Gjfg

I appreciate how frustrating it is when signal is intermittent or non existent. 

For the Social Media Team here to help can you use this link to the template and to post your answers back here. 

http://forum.vodafone.co.uk/t5/Network-queries/Network-issues-initial-checks-and-template/td-p/25405...

[Gjfg]

We would like the email address of the director who is responsible for signal maintenance in Cornwall 

[Jenny]

@Gjfg - So we can look into what’s happened in your area, please try the steps in our network troubleshooting thread.

If you're still experiencing the issue after completing these steps, post the template with your answers here and we'll get back to you ASAP.

[Gjfg]

The problem is being experienced by everyone who has Vodafone which is most people as Vodafone was the only provider which work here