Why can't i remove content lock online with my credit card , just say error try again later ?

[StuartIrvine]

Sorry we're unable to process your request right now. It won't take us long to fix this issue. Please try again later. It's been saying this for 3 days now!

[Jenny]

Hi StuartIrvine,

Thanks for your post.

I’m not sure why you’re getting this error. Please try the following:

-Clear cache and cookies

-Try in another browser

If you’re still unable to do this, I’ve sent you a quick PM. Please follow the instructions on the PM and one of our team will be able to take a look at your issue in more detail.

You can find your PM inbox here.

Thanks,

Jenny