Why do I get the Event Log message Connection to ACS Failed on my HUB?

[snash123]

As per title, I seem to be getting the subject title message several times a day.

The most recent log started at 18:39 on the 3rd February and the same message appears recurring every 2 - 3 hours until today! No other information is given except under Category is System.

Can anyone please let me know if this is anything to worry about?

Many thanks in advance for your help.

[neukenuk]

I am also getting the same error.

[ChazzD]

@snash123 @neukenuk

Please try performing a reset of your router using the reset button at the back of the device. 

Log on to your HUB homepage and ensure that all firmware is up to date.

If this doesn't resolve the issue, please speak with our Broadband team on Live Chat or on 08080 044 848 so they can look into it further.