Yet another SureSignal explodes

[cpearmain]

Here's a photo of my Sure Signal 3 that exploded a while ago when 1 month out of "warranty". The failure was announced by a loud bang, a flash and the tripping of the power circuit.

This mode of failure is well documented in this forum and Vodafone has a statutory liability for faulty products for 6 years after the date of purchase. I was promised a call back from Vodafone but have heard nothing. So what's happening Vodafone?

[gsmsecure]

Please see

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-B...

And report your unit's failing to the BBC Watchdog program via the links on that posting for investigation.

[cpearmain]

I'd contact Vodafone anyway. This is a manufacturing fault and under EU law they are responsible for it for up to 6 years. The get-out they tried to use with me was that I had to prove the fault was inherent when I bought it. I suspect they may have changed their policy in view of the number of incidents but if they argue, quote the conversations here and post another message - I'd be glad to help if I can.

[an_s3_user]

If anyone needs help I can explain the flaws in the device.

[gingertech]

I called Vodafone on 191 and they said without any hesitation that they would arrange for a replacement tomorrow. When I told her what had happened it was as if the assistant knew exactly what I was going to say... I hope for a replacement!

[gingertech]

No ventilation! fuse rating too low, low quality parts... bad design