ZE2- Dunrossness

[scalliwag]

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Unknown 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the eForum, add it to your profile here. ZE2 9GB 3) Does the issue occur if you try your SIM card in a different phone? yes 4) What errors are seen or heard when the issue occurs? Unable to make/receive calls 5) Does this happen on 2G, 3G, 4G or all? 2G as we don't get 3G or 4G here !!! 6) When did you first notice this issue? 6pm on returning home from work 7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? Permanent

[BandOfBrothers]

Hi,

Hope you don't mind but I've taken a peek at your post Code in the Link > Vodafone Network Checker.

No issues are presently being reported for your local or surrounding masts. 

Weather conditions maybe affecting signal. 

As your already well aware your postcoded area is patchy for signal. 

Options such as a Sure Signal that works off Home Broadband to create a 3G signal in the home will help but does cost £69 for the device. Appreciate paying out for a Sure Signal isn't always palatable for a person but it is a solution.
 
Another option for people on an eligible tariffs and phones is Vodafone Calling Over Wifi. 

http://www.vodafone.co.uk/explore/network/network-improvements/wi-fi-calling/index.htm

[scalliwag]

Normally have a good signal here, I can see the mast from my kitchen window and I would hope that it would take more than a strong breeze to affect the signal! A sure box or wifi calling is all very well while home but being out and about fetching children from work and flights when none of us can get a signal is pretty poor!

[BandOfBrothers]

Totally appreciate that not having a useable signal can be frustrating. 

Every Network has Not Spots and fringe coverage areas which if your in one can cause these types of connectivity problems.

[Jenny]

@scalliwag - We’re aware of an issue in your area and you can see this on our network status checker. 

Our network engineers are working to get this resolved as quickly as possible.

Click ‘Register for an update on this issue’ to be notified when this is fixed.