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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74044 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229907 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204006 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

vodafone protect

vodafone protect has locked my s4 mini and cant remember pin help please

les30076 by 1: Seeker
  • 912 Views
  • 2 replies
  • 0 thanks

Vodafone Smart n8

How do I disable voice control on this phone?

JeffDodd by 2: Seeker
  • 1056 Views
  • 3 replies
  • 0 thanks

Unable to reach website on Vodafone home broadband and mobile data

Hi All, Im not able to reach my website via both Home and Mobile internet, both of which are provided by Vodafone, Website is fieldofgames.co.uk, here is the tracert: Tracing route to euk-85710.eukservers.com [213.175.217.93]over a maximum of 30 hops...

Vodafone Protect Pin reset

Hi Please send link to email to reset Vodacom Protection account. App was installed on Samsung Galaxy Core Prime and email was requested but not sent. ThanksSueneilm

sueneilm by 2: Seeker
  • 2189 Views
  • 2 replies
  • 0 thanks

Retentions Team

 I requested my PAC code several days ago and at the time was offered several "deals" to tempt me from getting my PAC code. These did include slight package discounts on Iphone X contracts but weren't big enough to tempt to me re sign a contract. Tod...

AmyC by 2: Seeker
  • 22189 Views
  • 6 replies
  • 0 thanks

Website blocked by content control on broadband

I am trying to access some content on Mediafire being shared by a colleague and I get a strange error message stating that the certificate has an issue and when I progress I get another error Too Many Redirects and the URL changes to: https://www.med...

simonlant by 4: Newbie
  • 41430 Views
  • 21 replies
  • 0 thanks

Very poor connection speeds on Fibre (75Mbps)

I have posted twice on this forum about slow speeds with our 76Mbps service from Vodafone and twice the post has been deleted. On one occasion we linked to the post so your Twitter account could see the issues.   I hope this is a technical problem ra...

Dame1701 by 2: Seeker
  • 2345 Views
  • 4 replies
  • 0 thanks

Incorrectly Blacklisted iPhone 6

On Monday 1st February my iPhone 6 which I purchased from the Apple Store a year ago which has only ever had a Three SIM card inserted, stopped working saying No Service.After trying every possible fix I could find online, speaking to my network prov...

Dunney by 2: Seeker
  • 17550 Views
  • 17 replies
  • 0 thanks

Moving from one Vodafone contract to another, and keeping my phone number

Hello, I had a Vodafone pay monthly business contract. In order to get an iPhone X, I understood from Mobile Phones Direct that it was cheaper to buy it from them and take out a new Vodafone contract as a pay monthly consumer contract, which I would ...

1865 by 4: Newbie
  • 4861 Views
  • 6 replies
  • 0 thanks
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