content control, account settings, and false promise

[redsaturday]

so my account was activated on 22nd december, I am still unable to use my vodafone app, still unable to manage content control, and  promises (yes I have screen shots) sttill un forfilled.

I've been given three different reason why my router isn't registered to the line, 2 promises of it will work in 24 hours and one promise of it will work in 48 hours.  I would advise anyone with children not to use vodafone as the content control can not be set.  The app keeps saying i'm using a vpn ( which i havent got) and 24/7 support tells me a different thing everytime i speak to them.

Thank god there's a cooling off period. Rant over

[Mark]

I'm disappointed to see you're having problems with your Broadband service 😞 So we can take a look into this for you, please contact us by following the instructions in this private message.