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20-02-2015 06:30 PM
Email address for your complaints department please.
Regards Lynn
18-03-2015 12:35 PM
So how would I go about CC'ing Ofcom with the complaint?
18-03-2015 12:59 PM
You don't and Ofcom is the industry regulator and doesn't deal with individudal complaints. That's handled by the Communications Ombudsman.
Read this document
http://www.vodafone.co.uk/cs/groups/public/documents/webcontent/vftst055204.pdf