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galaxy a3 damage

INSANEGINGER
2: Seeker
2: Seeker

‎28-02-2015 02:41 PM

I received my phone through post and there is a small crack on top of the screen also loose home button and front speaker, could I take it into a local store? Will they fix it free? (Pay monthly)
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2 REPLIES 2

Retired-Laura
Moderator (Retired)
Moderator (Retired)

‎02-03-2015 11:27 AM

Hi @INSANEGINGER

 

Welcome to the eForum.

 

The phone that you’ve received was this from a new connection or was this from repair or an insurance claim?

 

Cheers,

 

Laura

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hrym
17: Community Champion
17: Community Champion

‎02-03-2015 01:21 PM

If this is a new contract, use the 14 day cooling off period to return it and start again.  Don't mess around with a repair.  Don't keep the device either.   If it gets worse, or there's another problem down the line, Vodafone will ahve to class it as damage and won't be able to do any warranty work.   Samsung may, but I wouldn't take that chance.

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